Home » Restaurants » Berkshire » Newbury » The Dew Pond Restaurant in Newbury - reviews and information

The Dew Pond Restaurant in Newbury

Address :Kingsclere Road, Old Burghclere, Newbury, Berkshire, RG20 9LH
Phone :01635 278408 Please mention thefoodplace.co.uk when you call.



About The Dew Pond Restaurant

Cuisine : French
Open for : dinner, lunch
Type :restaurant
Short URL :http://iate.at/K8o


Reviews of The Dew Pond Restaurant in Newbury


2 people have left reviews for The Dew Pond Restaurant in Newbury - you can write your own review.

  • Review left on 10/02/2011 by Foodmac (1 review)


    Overall rating : 3.23.23.23.23.2 | Experience type: Eat-in
    | Food: 3/5 | Value: 3/5 | Service: 4/5 | Atmosphere: 3/5 | Toilets: 3/5 |

    I have to say I had the opposite experience to napper. I just made valentines reservations. And was treated quite graciously. Having never ate there I had lots of questions, and were answered kindly. Looking forward to our meal. And will post follow up on food review after we eat!

    Share or report review: Report this review  Share this review
  • Review left on 10/02/2011 by napper689 (1 review)


    Overall rating : 11111 | Experience type: Eat-in
    | Food: 1/5 | Value: 1/5 | Service: 1/5 | Atmosphere: 1/5 | Toilets: 1/5 |

    Somewhat disturbed by the attitude that I received from the staff whilst trying to book and pay in advance for a Valentine dinner for my wife and I. Sadly the staff clearly do not have any customer service experience and its also very obvious that The Dew Pond is completely recession proof as The Dew Pond can pick and choose its diners. I did actually give my credit card details and was willing to pay in advance only then to be advised that "you dont sound too happy so why dont we cancel everything"

    Charming - Not really what one would expect from such an establishemnt

    Shame really as we are in the process of selecting a private dining experience for 30 - 40 people and had been thinking of adding The Dew Pond to our short list - not any more we wont be as we cant take the chance of receiving poor customer service despite probably eating fine food

    Sorry in my opinion but old fashion good manners cost nothing - but mean a lot !!

    Share or report review: Report this review  Share this review


Write your review of The Dew Pond Restaurant

Win a bottle of champagne! Share your experience and you will be entered into our monthly prize draw to win a bottle of Veuve Clicquot champagne. There is no limit to the number of times you may enter, but you can only leave one review for each restaurant/takeaway you have visited. See the competition page for full details.



What type of experience did you have at The Dew Pond Restaurant?*

| |

 

We welcome honest, constructive reviews - positive or negative - but please do not swear or make personal comments about staff, as we cannot show these. Remember that you are responsible for the contents of your review. For more information, please see our review policy.


Find more restaurants and takeaways