| Cuisine : | French |
|---|---|
| Open for : | dinner, lunch |
| Type : | restaurant |
| Short URL : | http://iate.at/K8o |
The Dew Pond Restaurant in Newbury
| Address : | Kingsclere Road, Old Burghclere, Newbury, Berkshire, RG20 9LH |
|---|---|
| Phone : | 01635 278408 Please mention thefoodplace.co.uk when you call. |
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Reviews of The Dew Pond Restaurant in Newbury
2 people have left reviews for The Dew Pond Restaurant in Newbury - you can write your own review.
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Review left on 10/02/2011 by Foodmac (1 review)
I have to say I had the opposite experience to napper. I just made valentines reservations. And was treated quite graciously. Having never ate there I had lots of questions, and were answered kindly. Looking forward to our meal. And will post follow up on food review after we eat!
Review left on 10/02/2011 by napper689 (1 review)
Somewhat disturbed by the attitude that I received from the staff whilst trying to book and pay in advance for a Valentine dinner for my wife and I. Sadly the staff clearly do not have any customer service experience and its also very obvious that The Dew Pond is completely recession proof as The Dew Pond can pick and choose its diners. I did actually give my credit card details and was willing to pay in advance only then to be advised that "you dont sound too happy so why dont we cancel everything"
Charming - Not really what one would expect from such an establishemnt
Shame really as we are in the process of selecting a private dining experience for 30 - 40 people and had been thinking of adding The Dew Pond to our short list - not any more we wont be as we cant take the chance of receiving poor customer service despite probably eating fine food
Sorry in my opinion but old fashion good manners cost nothing - but mean a lot !!