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Jade Garden Chinese Takeaway, Helston

Address : 53 Meneage St, Helston, Cornwall, TR13 8RB
Phone : 01326 573817 Please mention thefoodplace.co.uk when you call.



About Jade Garden Chinese Takeaway

Cuisine : Chinese
Open for : dinner
Type : takeaway
Suitable for : vegetarian diet
Menu types : set menu, takeaway menu
Short URL : http://iate.at/VcZ


Reviews of Jade Garden Chinese Takeaway, Helston


4 people have left reviews for Jade Garden Chinese Takeaway, Helston - you can write your own review.

  • Review left on 23/02/2013 by shane reid (1 review)


    Overall rating : 2.332.332.332.332.33 | Experience type: Takeaway
    | Food: 3/5 | Value: 3/5 | Service: 1/5 |

    Sadly this place is lacking. There have been a few acasions when i have not recieved what i ordered. I have been told 30 minutes and still been waiting 90 minutes later. While waiting people have complained. The manager/supervisor refuses to come out and you can hear them laughing behind the door which is terrible. I would reccomend going somwhere else i wont be back because of the customer service alone. I belive in giving a place a chance and thisplace has had many. There are other chinese restaurants in helston do yourself a favour

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  • Review left on 13/02/2013 by chris (1 review)


    Overall rating : 11111 | Experience type: Takeaway
    | Food: 1/5 | Value: 1/5 | Service: 1/5 |

    Got wrong order two identical rice dishes. When rang up they said come back no appology, insinuated it was my fault for not checking order. i recomend hoy yan far better

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  • Review left on 31/03/2012 by Ross (1 review)


    Overall rating : 4.334.334.334.334.33 | Experience type: Takeaway
    | Food: 5/5 | Value: 5/5 | Service: 3/5 |

    I often go to Jade Garden for a takeaway and find it very nice indeed. Out of the 50+ times ive been ive never experienced bad food, i have to agree that the service is not always great but the prices are very reasonable and the food is always top notch.

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  • Review left on 29/01/2011 by JohnPhillips (1 review)


    Overall rating : 1.331.331.331.331.33 | Experience type: Takeaway
    | Food: 1/5 | Value: 2/5 | Service: 1/5 |

    I ordered a takeaway from Jade Garden in January 2011 and felt compelled to write a review.
    Firstly their customer service is very sub-standard. I phoned through my order and was subjected to immediate hostility for politely attempting to order something which was not on the menu. On arrival I found the short brunette woman to be just as rude in person. I waited for an additional 25 minutes until the food finally came to the front desk.
    On return to my house I opened each of the containers and quickly decided to put the lids back on and take it back. I had ordered Egg fried rice, which was hard because it was either undercooked or stale; Chicken Chow Mein, which can only be described a sloppy mess that a child could have produced; Orange Duck, which consisted of a container full of duck fat, bone and skin plus one or two pieces of meat only resembling duck; Salt and Pepper Ribs, and the 'meat' was as hard than the bone; Sweet and Sour Crispy Chicken, and the chicken was not cooked; The prawn crackers however were average.
    I phoned ahead to warn Jade Garden I would be returning with the food and would be expecting a refund. On second arrival I was greeted with the same rude, unprofessional and unhelpful manner from the front desk worker as I had experienced previously. As the food was returned to the kitchen I caught a glimpse through the door of a very untidy and filthy cooking area which reassured me that I had made the right choice in not consuming the matter that they tried to pass of as food. I was given a refund but no apology for inconvenience.

    The quality of food at this establishment is appalling, and the business is not helped by the unintelligent, neglectful and unpleasant order taker.

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