Last night we had a prty of 7 booked to eat, upon our arrival the booking had been lost, even though I had confirmed earlier the day, we were placed right by the door, very cold. We then placed our drinks order, requesting a jug of water, his never arrived, we had to wait 30 min for our starters and then one guests starter had been forgotten, No meal check was done during or meal, as it was a birthday party booking we had brought a cake in and when we asked that it be brought to the table, we had to wait 15 min and I had to remind the waitress. Here comes the worst I am afraid... After we had our cake, there was half left over so we asked that it get put back into the box so we cold take it home for the children. After a further 10 min of waiting I went up to the manager and requested the cake and it was returned with half missing. I took this matter up with the manager and she rather sheepishly returned to or table with the balance of the cake that had been cut into pieces.You an imagine how embarrassing this was for me in front of my guests.

What makes this whole experience so bad is that no apologies was offered or any explanation given. I can not believe that the staff helped themselves to the cake. If it was not for the fact that the food was reasonable good, we certainly would not return. If you want a special evening, this is not the place to go.